Our matcha is carefully selected for its taste, color, and aroma. What truly makes it special is the heart behind it. At The Matcha Mutt Co., every purchase supports animal rescue efforts, so each cup of matcha brings you enjoyment while also helping give animals a better tomorrow.

We accept returns for unused and unopened products within 7 days of delivery. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Orders are processed and shipped within 2–3 business days. You’ll receive a confirmation email with tracking information once your order has
shipped.

Orders may be canceled if they have not yet been processed or shipped. Please contact us at matchamuttco@gmail.com as soon as possible to request a cancellation.

If your order has not yet been processed, we’ll do our best to update it. Reach out to us right away at matchamuttco@gmail.com with your order details.

Please contact us at matchamuttco@gmail.com with your order number and a photo of the item received. We’ll make sure you get the right product as quickly as possible.

If your package was marked delivered but you can’t find it, please double-check with neighbors or your building management. If it still hasn’t turned up, email us at matchamuttco@gmail.com and we’ll help resolve the issue.